Effective decision-making is a cornerstone of successful leadership. Whether you are managing a team, running a business, or preparing to step into a larger leadership role, our 

 journeys are designed to support your growth and help you lead with clarity, confidence, and impact.

The ability to make informed, confident, and timely decisions is essential. The leadership program has emerged as one of the most powerful tools for enhancing this skill, offering leaders the support and insight they need to refine their decision-making process. By exploring the role of leadership programs in improving decision-making, we can uncover how it can help leaders become more strategic, clear-headed, and confident in their choices.

The Role of Leadership program in Decision-Making

Leadership programs help refine decision-making by improving thought processes, stress management, and perspective-taking. Coaches guide leaders to reflect on past decisions, identify biases, and foster clarity, enhancing their ability to make informed, effective choices. This promotes greater confidence and awareness in decision-making.

Building Self-Awareness for Better Decision-Making

Leadership programs boosts self-awareness by helping leaders recognize their strengths, weaknesses, and emotional triggers. Leaders who understand themselves make more consistent, authentic decisions aligned with their values. This self-awareness leads to better leadership and decision-making that positively impacts both the individual and the organization.

Leaders often face cognitive biases that hinder objective decision-making. Leadership program helps identify and overcome biases like confirmation bias and overconfidence. By encouraging critical thinking and data-driven insights, program promotes more objective decisions based on facts, enhancing overall decision quality and organizational outcomes.

Strengthening Emotional Intelligence (EQ)

High emotional intelligence (EQ) helps leaders manage emotions and empathize with others, key skills for decision-making. Leadership program strengthens EQ through self-regulation, empathy, and social awareness. This enables leaders to make decisions that balance logical and emotional factors, fostering workplace harmony and supporting team morale.

A growth mindset encourages leaders to embrace feedback, learn from setbacks, and take risks. Leadership program nurtures this mindset, helping leaders view challenges as opportunities to grow. This mindset shift boosts confidence and allows leaders to make informed, evolving decisions that contribute to long-term success.

Leadership program strengthens strategic thinking, helping leaders make decisions aligned with long-term goals. Coaches provide tools to evaluate outcomes, prioritize objectives, and assess risks. Strategic thinking ensures decisions support the organization's broader mission and vision, ultimately leading to sustainable success.

Leadership program promotes accountability by encouraging leaders to take ownership of their decisions. By modeling accountability, leaders set a positive example, fostering transparency and responsibility within teams. program helps leaders involve others in decision-making, ensuring choices align with organizational values and enhancing overall team performance.

How Leadership program Can Transform Your Decision-Making Skills

Leadership program is a powerful tool for improving decision-making abilities. It enhances a leader’s capacity to make well-rounded choices by focusing on key areas like self-awareness, emotional intelligence, bias management, strategic thinking, and growth mindset. Through program, leaders can refine their decision-making process and approach challenges with greater clarity, making choices that positively impact their teams and organizations.

Key Benefits of Leadership program for Decision-Making:

Why Leadership program is Essential for Better Decisions:

Leadership program equips leaders with essential tools to make better, more effective decisions. With consistent reflection, practice, and strategic guidance, leaders can transform their approach to decision-making and enhance their overall leadership effectiveness.

Ready to Elevate Your Leadership and Decision-Making with the best Leadership Academy

If you are ready to enhance your decision-making abilities and take your leadership skills to the next level, People Business is here to support you. Through tailored leadership program programs, we empower leaders to build the self-awareness, strategic thinking, and emotional intelligence needed for success.

 and Transform Your Leadership journey today!

1. How does leadership program help improve decision-making?

Leadership program enhances decision-making by helping leaders build self-awareness, recognize biases, and develop strategic thinking skills.

2. Can leadership program address emotional decision-making?

Yes, program strengthens emotional intelligence, allowing leaders to make more balanced decisions by considering both logical and emotional factors.

3. Is leadership program only for top executives?

No, leadership program is valuable for leaders at all levels, helping individuals improve their decision-making and leadership skills regardless of their position.

4. What role does self-awareness play in decision-making?

Self-awareness allows leaders to understand their strengths, weaknesses, and emotional triggers, leading to more thoughtful and effective decisions.

5. How does a growth mindset impact leadership decisions?

A growth mindset encourages leaders to embrace challenges and view setbacks as learning opportunities, which helps them make more resilient and adaptive decisions.

How Leadership program Improves Decision-Making

, nearly 70% of team engagement is directly influenced by the quality of leadership, highlighting how deeply leadership behavior shapes workplace outcomes. Yet even experienced leaders can unknowingly fall into patterns that limit trust, performance, and growth. Leadership today is no longer just about direction; it’s about connection, clarity, and conscious decision-making. 

Small missteps, when repeated, can quietly undermine team morale and business results. Understanding these blind spots is one of the most valuable leadership tips for anyone in a people-management role. By identifying common leadership mistakes and learning how to address them effectively, leaders can move from reactive habits to intentional actions. 

1. Avoiding Difficult Conversations Instead of Addressing Reality 

Many leaders shy away from difficult conversations. Whether it is giving feedback, discussing a problem with a poor performer, or working through a dispute, the difficulty causes a lack of action, or even further, a lack of clear communication. This lack of communication leads to reduced trust, creates confusion, and small problems might grow into serious issues. Teams sense when leaders are holding back. When feedback is missing or unclear, people are left guessing, which slows growth and weakens accountability.

Good leaders know that honest conversations are an act of respect, not conflict. One of the most practical leadership tips is to approach tough discussions with empathy and clarity, focusing on behaviors, outcomes, and solutions rather than blame. This approach builds psychological safety and strengthens trust, laying the foundation for long-term performance.

Many leaders fall into the trap of believing that control equals competence. This can result in micromanaging, particularly if a leader is a perfectionist or a first-time leader. Even though they could have the best of intentions, excessive oversight sends a message of mistrust and stifles innovation. Team members begin to disengage when their decisions are constantly questioned or overridden. Creativity drops, confidence erodes, and leadership bandwidth disappears.

Effective leadership isn’t about doing more; it’s about enabling others to do their best work. Delegation supports confidence, accountability, and growth. Leaders who shift from control to empowerment often experience a noticeable 

, as teams step up with ownership and initiative.

3. Ignoring Culture While Chasing Results

Performance metrics and financial outcomes often dominate leadership focus. While results matter, neglecting workplace culture comes at a high cost. Low morale, disengagement, burnout, and high turnover are often symptoms of leaders overlooking the human side of the organization. Culture doesn’t collapse overnight; it fades when people feel unseen, unvalued, or disconnected from purpose.

Culture should be shaped intentionally, not addressed only when problems arise. Leaders play a critical role in modeling values, recognizing effort, and reinforcing behaviors that align with the organization’s mission. Celebrating wins, whether they are big and small, encouraging collaboration, and reinforcing shared values create an environment where people want to contribute. A strong culture doesn’t just support performance; it amplifies it. 

Assumptions are one of the most common leadership pitfalls. Leaders often believe their message is clear, while teams struggle with misaligned priorities and unclear expectations. When communication is inconsistent or one-directional, confusion becomes inevitable. Without regular dialogue, teams may duplicate work, miss deadlines, or head in entirely different directions.

Listening is not passive; it’s an active leadership skill. Among the most overlooked leadership tips is the discipline of two-way communication. Establishing consistent communication rhythms, encouraging questions, and confirming understanding ensures everyone is moving together. When people feel heard, engagement increases, collaboration improves, and innovation thrives. Listening turns leadership into a shared experience rather than a top-down directive. 

5. Reacting Emotionally Instead of Responding Thoughtfully

Stressful situations can trigger impulsive reactions. Raised voices, defensive responses, or emotional decisions can damage trust in seconds. Even a single uncontrolled moment can alter how a leader is perceived. Teams look to leaders for stability, especially during uncertainty.

Emotional intelligence is a defining trait of strong leadership. Pausing before responding allows leaders to assess situations objectively and act with intention. Calm, composed responses demonstrate confidence and self-awareness. By modeling emotional control, leaders create a safe environment where trust, respect, and loyalty can grow, even in challenging moments. 

People Business: Strengthening Leadership Capability for Real Business Impact 

Sustainable leadership growth doesn’t happen through theory alone; it requires practical insight, contextual learning, and continuous reflection. Since 2003, People Business has worked alongside organizations to help leaders unlock potential, strengthen managerial capability, and drive measurable business outcomes. 

, the focus is on supporting leaders at critical moments in their journey. Every engagement is designed around real workplace challenges, ensuring learning translates into action. 

How People Business Enables Leadership Growth:

By building strong leadership foundations and empowering managers to lead with clarity and confidence, People Business helps organizations create lasting impact, where people performance and business results grow together.

Leading Change Starts with Intentional Development

Leadership isn’t defined by title; everyday choices, conversations, and behaviors shape it. Avoiding feedback, holding too tightly to control, overlooking culture, failing to listen, or reacting under pressure are challenges most leaders face at some point. What separates effective leaders is their willingness to recognize these patterns and commit to growth.

True leadership transformation happens when leaders are equipped with the right mindset, practical tools, and continuous support. It’s about developing managers who can lead people with empathy, make decisions with confidence, and create environments where teams thrive.

If your organization is ready to strengthen leadership capability and build a strong pipeline of confident, effective managers, partnering with People Business can accelerate that journey. 

Invest in leadership that delivers real impact. Start building stronger leaders and stronger organizations with People Business today!

1. What are the most common leadership mistakes?

The common mistakes include avoiding difficult conversations, micromanaging teams, neglecting workplace culture, poor listening, and reacting emotionally under pressure. 

2. Why do difficult conversations matter in leadership?

Open and honest conversations build trust, clarify expectations, and prevent small issues from escalating into larger performance or relationship problems.

3. How does micromanagement affect team performance?

Micromanagement reduces autonomy, lowers morale, and limits creativity, often leading to disengagement and reduced accountability among team members. 

4. What role does culture play in effective leadership?

Organizational culture directly impacts motivation, collaboration, and retention. Leaders shape culture through consistent behavior, recognition, and value-driven decisions.

5. How can leaders improve their listening skills?

Leaders can improve their listening skills by encouraging feedback, asking clarifying questions, validating perspectives, and acting on insights shared by their teams.

Common Leadership Mistakes and How to Avoid Them

Guide to common leadership mistakes and effective solutions

Leadership continuity is one of the most critical factors behind long-term organizational success. Yet, many organizations delay planning for leadership transitions until gaps begin to affect performance and morale. At People Business, we believe that a strong 

 strategy is not about reacting to change but preparing for it with intention and clarity. Through our work in leadership development and organizational effectiveness, we support businesses in building future-ready leadership pipelines that align with strategic goals and evolving workforce needs. Succession planning, when done well, strengthens internal talent, encourages leadership accountability, and ensures that the right people are ready at the right time. 

This blog breaks down the key steps to building an effective succession planning strategy using structured, practical approaches that help organizations create continuity, resilience, and sustainable leadership growth.

Succession planning ensures continuity in leadership and protects organizations from disruption caused by unexpected exits or planned transitions. Within the first few weeks of implementation, organizations gain clarity on leadership risks and future readiness.

At People Business, we view succession planning as a strategic lever that supports sustainable growth, leadership continuity, and long-term value creation.

A succession planning strategy is a structured approach to identifying, assessing, and developing talent to fill critical roles in the future. It becomes clear that this strategy focuses on readiness rather than replacement.

Our approach integrates succession planning with broader leadership and talent frameworks to ensure alignment with organizational priorities.

When Should Organizations Start Succession Planning?

Succession planning should begin early and function as an ongoing process rather than a one-time activity. Organizations benefit most when succession planning is embedded into annual talent and leadership cycles.

At People Business, we encourage organizations to treat succession planning as a continuous leadership practice rather than a response to risk.

How to Build an Effective Succession Planning Strategy

Within the first phase, organizations must identify roles that are essential to strategic success. These roles often influence decision-making, culture, and long-term performance.

We support organizations in prioritizing roles that require focused succession planning to reduce leadership vulnerability.

Step 2: Define Success Profiles for Key Roles

Success profiles clarify what excellence looks like in each critical role. Within the first few weeks, organizations gain a shared understanding of leadership expectations.

At People Business, we design role-specific success profiles that act as benchmarks for assessment and development.

Step 3: Assess Current Talent Objectively

Talent assessment provides data-driven insights into readiness and potential. Early in the process, organizations uncover strengths, gaps, and development priorities.

We use robust assessment frameworks to ensure fair, objective, and inclusive identification of future leaders, including those from underrepresented and leadership groups.

Step 4: Map Succession and Readiness Levels

Succession mapping helps visualize leadership pipelines and readiness timelines. Leaders can clearly see who is ready now, ready soon, or needs long-term development.

Our succession dashboards help organizations track leadership readiness across levels and functions.

Step 5: Design Targeted Development Journeys

Development is the heart of an effective succession planning strategy. Once successors are identified, tailored development plans accelerate readiness.

At People Business, we design integrated leadership journeys that build capability, confidence, and strategic perspective aligned with future roles.

Step 6: Integrate Succession Planning with Talent Strategy

Succession planning delivers maximum value when aligned with performance management, 

Our work ensures succession planning is embedded into broader people systems rather than operating in isolation.

Step 7: Review, Measure, and Refine Continuously

Succession planning must evolve with business priorities. Regular reviews help organizations stay agile and responsive.

We support organizations with governance structures that keep succession planning relevant, measurable, and impactful.

Why Choose People Business for Succession Planning

We bring deep expertise in leadership development, talent assessment, and organizational strategy. Our succession planning approach is practical, data-driven, and deeply aligned with business outcomes.

By partnering with us, organizations benefit from:

Our work helps organizations move beyond replacement planning toward sustainable leadership ecosystems. Leadership development journeys and talent assessment frameworks are naturally integrated into our succession planning solutions. Strengthen your leadership pipeline and prepare your organization for the future. Partner with People Business to design a succession planning strategy that builds capable leaders, supports diversity, and ensures long-term organizational resilience. Let us help you turn leadership potential into sustained impact.

1. What is the main goal of succession planning?

The primary goal is to ensure leadership continuity by preparing internal talent for future critical roles.

2. How is succession planning different from replacement planning?

Succession planning focuses on long-term development, while replacement planning focuses only on immediate role filling.

3. How often should succession plans be reviewed?

Succession plans should be reviewed at least annually or whenever business priorities change.

4. Can succession planning improve employee engagement?

Yes, clear growth pathways and development opportunities significantly enhance engagement and retention.

Key Steps to Build an Effective Succession Planning Strategy

Guide to Creating a Successful Succession Planning Process

Game Changers Program is the Leadership Transformation Initiative to build next generation leaders in the organization. Each ‘Game Changer’ was carefully chosen by the organization and the program has been thoroughly customized to individual and organization needs.

Provide Hi-potential employees an opportunity to exhibit potential by enabling them to pursue Business impact Team projects

Create a pool of tested ready now candidates for succession

Produce tangible results that show return on investment

Profiling of the Participants: Identifying the participants’ developmental needs based on the assessment

People Business (PB) conducted 360 Degree assessment in April 2015, to assess the participants on the essential Leadership Behaviours required to perform effectively at their current and higher levels. From  360 degree assessment, a customized feedback report was created for each participant with specific inputs on their strengths and development areas.

For each participant, two development areas were identified through the  360 instrument and supervisor engagement.

Educate and Development Planning: Understanding the need to invest time &amp; effort for individual transformation

Orientation to the participants to Game Changers program was conducted to generate buy-in and commitment from them.

Country Business Leaders identified an opportunity for team projects and translated them into a sound business proposition (Business Impact Projects (BIPs)).

Action learning teams with4-5 participants each across geographies and functional domains were identified and BIPs were assigned to them.

Facilitated PB coach and participant conversation to understand and agree on developmental plan.

 Development Journey: Customizing the program with a relevant mix of knowledge acquisition, implementation &amp; reflection

Participants were provided with customized journals in line with the identified leadership behaviours. Each journal consists of a mix of Self Study, Self-Reflection and In-Place Activities

Throughout the entire course of the project, each participant was coached through regular one-on-one coaching sessions by PB Coaches and mentored by the organizations' Leaders. Participants were asked to pursue and analyse reading material, followed up with on- the- job Business Impact Projects (BIP),

The one-on-one monthly conversations with the coach were mainly be focused on:

o    Understanding the progress made on the two identified leadership behaviours through reflection

o    Understanding the project progress and incorporation of learnings in implementing the project

o    Work on certain behaviours identified by the participant’s supervisor

Project Review and Presentation: Measure the impact of the transformational journey by evaluating behavioural change &amp; its impact on business outcomes

Bi-monthly conversations with participant’s supervisor on development progress.

Monthly reporting of progress and Mid-year review for participants.

Final project presentation by each ALT on the Project and each individual on their transformation journey.

The final evaluation showed that more than 70 % of the participants achieved their business impact goals through the project and 80 % of them showed a visible transformation on leadership behaviours.

Leadership Transformation Through Business Transformation

Every year, bar-headed geese migrate thousands of kilometres from their breeding grounds in Mongolia to their wintering grounds in India, and back again. The bar-headed geese are one of the world’s highest flying birds, and have been known to cruise at altitudes of over 6000m (Mount Kilimanjaro is at an elevation of 5895m). They navigate through the mountain passes of the Himalayas, and there have also been unverified reports of them flying over Mount Everest.

They have incredible endurance – the amount of oxygen available even at lower elevations can fall to half of that at sea level. Humans are able to perform only mild exercise at that elevation, even after acclimatisation.

Because we are so bogged down by titles and definitions at the workplace of who is a leader and who isn’t, we miss out on opportunities where team synergy could be channelled towards accomplishing great feats that would be impossible for one person to do.

Individually, the geese are extremely well-built to achieve this aerodynamic feat year after year. However, that is only part of the story. Bar-headed geese are sociable birds that live in groups and large colonies. When they fly, they take to the sky in a V-formation of about 25 members. The birds help each other as they climb high altitudes.

As each bird flaps its wings, it creates uplift for the bird that immediately follows. Because of the V-formation, the flock achieves a flying range of 71 percent more than what would be possible if the birds were to fly solo. When a goose falls out of formation, it feels the drag and the resistance of trying to fly alone. It quickly gets back into the group to take advantage of the lifting power of the bird in front and also passes this on to the bird behind it.

When a bird gets sick or is wounded by gunshot, and falls out of formation, two other geese fly down with the wounded goose to lend help and protection. They stay with the goose until it is able to fly again or till it dies. The birds then fly back by themselves, or join another formation, or try to catch up with their group.

The pressure of the drag is felt the most by the geese at the front of the formation. The birds at the back occasionally honk to encourage those up front to keep up their speed. When the head goose gets tired, it flies to the back of the formation and another bird takes its place.

There is a lot to be learnt from the intuitively collaborative bar-headed geese. Years of evolution have taught the geese to fly in V-formation, get the right uplift, gain advantage of group synergy, and support one another as they fly thousands of kilometres navigating the mighty Himalayas. Like the geese, we collaborate and work with others in our respective teams, but the degree of collaboration may differ.

The V-formation forms a nice analogy to showcase the intuitively collaborative team. Some rebellious team members may on occasion try to drop out of formation, but the drag of working solo eventually gets to them and they fall back in formation to take advantage of group synergy. Other team members are naturally helpful and when things go wrong for one person, they immediately make themselves available and help out until the issue gets fixed.

The most interesting behaviour is probably that of the head goose. As leader of the flock, it is required to lead from the front and does so with great energy. It lets its action speak louder than any honk (message) that it might want to pass on to the flock. The head goose and others in front are egged on by team members from the back as they all fly higher and faster as a team.

However, the head of the flock is also replaced every so often by others. The burden of facing the drag is shared among team members, and others step up when called to action. The success of the team is placed above individual success.

Collaboration is as important for the solitary leader as it is for individual team members. The leader must constantly make space for other team members to showcase their genius when the opportunity arises.

At the workplace, the leader is required to keep the team motivated at all times. However, like the head goose and the frontline geese, our leaders also need an occasional, reassuring honk from other group members to let them know that they are doing great. In the V-formation, every goose is a leader. This ‘shared focus’ helps build group dynamics. The whole is much, much greater than the sum of its individual parts.

Leadership and Group Synergy

The university wanted to provide a clear and objective structure for career advancement / progression and encourage self-directed learning leading to development of skills and competencies across levels. The university also wanted to Identify and develop behavioral and functional competency framework linked to the career pathways and Identify development programs tailored to employees and organizational needs.

PB adopted the following process to design Career Development Pathway:

 Developed ‘Career Management Policy’ to provide guidelines on career movement and linkages to other processes like performance management, succession planning etc.

A leading University in South East Asia

Greater than 80% of the Senior Leadership positions were occupied by expats in a S.E. Asian country headquarters of a global consulting corporation. PB was approached by this organization to help them build and nurture local leadership in their country. The objective was to identify prospective talent for the leadership pipeline and prepare them to take on key senior management roles as a part of their Succession Plan. The entire intervention was targeted within an 18-month timeframe.

A Development Centre was conducted for all local employees who were next in line to take over key leadership positions from a sizeable population of Senior Management expats in their country.

Individual Development Plans (IDPs) for the afore-mentioned target group were created through IDP workshops based on the improvement areas of participants uncovered in the DC.

The effectiveness of the LDP was corroborated by the fact that more than 60% of the target population was designated as key future position holders of the Leadership pipeline.

Global Consulting Outsourcing Corporation

As managers, we're often torn between the competing priorities of achieving results and fostering an engaged, motivated team. Conventional wisdom says you can't have it both ways - a hard-driving results focus comes at the expense of interpersonal connections. However, a study reveals that the most effective leaders are those who excel at both driving performance and engaging their people.

What sets these well-rounded leaders apart?  Identified are the six "behavioral bridges" that enable top leaders to drive performance through people:

1. Communicating a clear strategy and direction

4. Exhibiting high integrity to inspire trust

6. Remaining coachable and open to feedback

These findings align with the holistic approach we take in our Certified Program for Leadership (CPLP). Through this exclusive 4-month certification, co-developed with IIM Bangalore, participants enhance their management prowess across multiple dimensions.

The program starts by establishing a clear foundation through our R-OPTI™ Model for Managerial Effectiveness. Guided by this model, participants learn to set a compelling organizational vision while inspiring commitment in their teams.

Complementing this results-focused skillset, CPLP also hones "softer" leadership capabilities through workshops on emotional intelligence, coaching others, managing conflicts and more. These modules equip managers with techniques to build trust, motivate individuals and develop their direct reports - behaviors identified as hallmarks of well-rounded leaders.

The program's blended format of workshops, group coaching, peer learning and applied projects ensures that participants don't just learn concepts, but practice integrating results and people skills. As one past participant shared, "The skills learned here will help me throughout my career to analyze my capabilities and understand how to create a high-performing team."

In today's experience economy, employees want more than just a paycheck - they seek meaning, growth and camaraderie at work. By developing managers who harmonize a focus on results with a commitment to enriching their people's experience, CPLP empowers organizations to drive sustainable, engaged performance. The path to becoming a top 13% leader is a challenging one, but the rewards make it worthwhile.

Driving Results and Engagement: The Power of Holistic Leadership Development

Creating Employee Experiences

The Great Manager Digest

2025 Ranking

Given the organization’s growth rate and aggressive expansion plans, it wanted to take key ‘Talent related decisions’, namely - create and build succession and leadership pipeline. The firm wished to groom selected internal pool of leaders & impart skills to man critical positions across functions. To accomplish this, the organization cast the net wide, and

In the ‘pre-work’ phase, PB got an understanding of the current and future business needs through structured interviews with the leadership team. We reviewed the existing competency framework, post which, it was fine-tuned for the subsequent assessment process. We also identified other ‘High potential’ characteristics, apart from the standard set of competencies that was required. 

In the ‘profiling phase’, both online and face-to-face assessments using competency-specific customized tools were administered.

Post the profiling phase, an overall organization Talent Inventory and 9-box matrix was provided to the HR Team. The top quartile of high-potential managers was identified.

In participation with the leadership team, a talent review workshop was conducted wherein each participant was discussed in detail and specific talent actions (role change, additional responsibilities etc.) were identified for each participant.

The participants were subsequently enrolled into an extended leadership development journey in order to groom them for the next level of responsibilities.

A large HVAC (Heating, Ventilation & Cooling) Manufacturer hey

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The role of the manager has become increasingly complex and demanding in today's rapidly evolving business landscape. As organizations flatten their structures and managers take on larger teams, the responsibilities placed upon them have escalated significantly. According to a research, the average manager's number of direct reports has increased by a staggering 2.8 times over the last six years alone.

Amidst this mounting pressure, a startling reality emerges: nearly half of managers are at risk of failure, The implications of this statistic are far-reaching, as employees reporting to managers at risk of failure are 91% less likely to be high performers, three times more likely to seek employment elsewhere, and four times more likely to under perform on customer satisfaction and innovation goals.

Contrary to conventional wisdom, the primary predictors of manager failure do not stem from a lack of technical skills, coaching ineffectiveness, or an inability to prioritize. Instead, research has identified four key factors that heighten the risk of manager failure

To address these critical predictors of manager failure, organizations must take proactive measures. Research suggests that by effectively addressing these four factors, the risk of manager failure can be reduced from 48% to as little as 5%.

As the manager's role becomes increasingly unmanageable in the face of organizational complexity and diverse employee needs, a proactive approach to addressing the risk of manager failure is paramount. By acknowledging and addressing the root causes of managerial struggles, organizations can cultivate a more empowered, aligned, and productive workforce, equipped to navigate the challenges of the modern business landscape.

Proactively Managing the Growing Threat of Managerial Failure

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A large HVAC (Heating, Ventilation & Cooling) Manufacturer

Competency Framework is Dead; Long Live the Competency Framework

The bank was typically sending their officers on assignment to the back office operations. PB was engaged to build system to help the bank assess their managers and identify the High Potentials through a scientific assessment system. The objective was have a clear system of assessment for their managers for promotion.

PB did a data gathering and analysis initiative and finalized the Leadership competency framework for the leaders of the back office operations. Thereafter, the various roles were profiled on the competencies required for each position/role.

Through development centers, the potential employees were assessed in development/assessment centers to decide the employees capable of moving into higher roles.

Alongside, a functional competency framework for both data and voice was finalized.

Using the results of the assessment/development centre, a succession planning system was put in place. The functional framework was used more at member levels to assist in hiring the right profiles to help in selecting the right person and thus improve the hit rate.

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